We recommend booking at least 24 to 48 hours in advance to guarantee vehicle availability. For urgent or last-minute dispatches, please contact us directly via our WhatsApp link.
We accept secure Electronic Funds Transfers (EFT) and secure card payments via our online payment links. Full payment or a confirmed deposit is required before a vehicle is dispatched.
Our standard quotes are transparent. We will specify upfront whether toll fees (such as Gauteng e-tolls or major highway plazas) and airport parking fees are included or billed separately.
Your safety is our priority. All Wise Choice drivers possess valid Professional Driving Permits (PrDP), undergo strict background checks, and complete regular defensive driving evaluations.
Yes. In strict compliance with South African road safety laws, all passengers must wear seatbelts at all times while the vehicle is in motion.
No. Smoking, vaping, and the consumption of alcohol or illegal substances are strictly prohibited inside all of our fleet vehicles to ensure passenger safety and comfort.
Yes, we can provide age-appropriate child safety seats upon request. Please specify your requirements (infant, toddler, or booster seat) during your booking process.
We monitor your flight status in real-time using your flight number. Your driver will adapt to your new arrival time. Please note that extended delays past [e.g., 60 minutes] may incur a waiting fee.
More than [24/48] hours notice: Full refund minus a small admin fee.
Less than [12/24] hours notice: A 50% cancellation fee applies.
Last-minute cancellations or No-Shows: Strictly non-refundable as the vehicle was reserved exclusively for you.
While we plan routes carefully around traffic, unexpected events happen. In the rare event of a mechanical failure or severe delay, our dispatch team will immediately route a replacement vehicle to you to ensure you reach your destination safely.
Luggage capacity depends entirely on the vehicle class you choose. Please review the vehicle specifications on our Our Fleet page when booking to ensure your suitcases fit comfortably.
Please contact our support desk immediately via phone or WhatsApp. While we are not liable for lost items, we will check the vehicle immediately. Any delivery fees to return the item to you will be at your expense.
We are proudly based in Gauteng. We service the entire province, including Johannesburg, Pretoria, Midrand, Sandton, and Ekurhuleni, as well as long-distance transfers to neighboring provinces.
Yes! We provide reliable 24/7 airport shuttle services to and from both OR Tambo International Airport and Lanseria International Airport.
Our dispatch team monitors live traffic data continuously. Drivers are routed using real-time GPS navigation to bypass heavy highway delays on major routes like the N1, N3, and R21, ensuring you always arrive safely and on time.
This is the first item’s accordion body. It is shown by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It’s also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.
This is the second item’s accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It’s also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.
This is the third item’s accordion body. It is hidden by default, until the collapse plugin adds the appropriate classes that we use to style each element. These classes control the overall appearance, as well as the showing and hiding via CSS transitions. You can modify any of this with custom CSS or overriding our default variables. It’s also worth noting that just about any HTML can go within the .accordion-body, though the transition does limit overflow.